FAQ

Payment

PayPal does not offer this service for Belgian Companies. We’re looking into other ways to make this work for you.

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Product

You can fill in our order/request form to request/order a certain product. If the brand is not available in our shop your order will be treated as a request. This means we’ll look into the possible ways to get you your desired products.

Shipment

If you can’t select your country as a valid shipping option, please contact us through shop@reconbrothers.com to receive shipping details.

If your delivery didn’t make it within the mentioned period of time, please check your tracking link to follow up on the delivery. All the deliveries have a track and trace option implemented. In case this wouldn’t help you out or you think it’s taking too long, please contact us through shop@reconbrothers.com.

If you think a certain product is missing from your delivery, please check whether you have another shipment coming. It may be that the products you ordered are being shipped from another location. If this isn’t the case, please contact us through shop@reconbrothers.com ASAP.

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The way we operate ensures a larger product availability. For this we made deals with the brands themselves and with their big distributors that deliver their products to the Military and Law Enforcement. The “downside” is that though Reconbrothers BVBA is located in Belgium, not every product ships from Belgium. This means that the time to ship depends on where you live and where the product comes from. To be legally correct we gave up a delivery period in which your product will be delivered.

Due to our shop working with suppliers from all over the world who take shipment on their behalf, shipping costs may vary.

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